RETURN POLICY

PAYMENT CONFIRMATION

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may ask for a full refund only. Please see below for more information on our return policy.
REFUND POLICY
 
After receiving your return request, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

CANCELLATION PROCESS

To return an item, please email customer service at info@itrdubai.com to start your process. The entire return procedure takes place via e-mail.

 
EXCEPTIONS    
The items cannot be returned where document is validated or ECTN number provided             
QUESTIONS
If you have any questions concerning our return policy, please contact us at info@itrdubai.com